Responsible Gaming

We take responsible gaming seriously. Gambling should be entertainment — never a financial strategy or a way to solve problems. If gambling stops being fun, we have tools and resources to help. Visit the Shuffle Casino homepage to see our full platform, or review our terms and conditions for bonus and wagering rules.

18+

Gambling is for adults only. Proof of age is required to create an account and withdraw funds.

Tools Available in Your Account

Deposit Limits

Set daily, weekly or monthly deposit limits. Limits take effect immediately when decreased. Increases require a 24-hour cooling-off period.

Loss Limits

Cap your losses over a chosen period. When the limit is reached, real money play is paused until the period resets.

Session Time Limits

Set a maximum session duration. When your limit is reached, you'll be automatically logged out and reminded to take a break.

Reality Checks

Receive periodic pop-ups showing your session time and net win/loss, helping you stay aware of how long you've been playing.

Cooling-Off Period

Take a break from 24 hours to 6 months. During a cooling-off period, you can't deposit or play — but your account remains active.

Self-Exclusion

Permanently or temporarily exclude yourself from all services. Takes effect within 24 hours. Cannot be reversed during the exclusion period.

Warning Signs of Problem Gambling

Spending more than you can afford to lose

Borrowing money or selling possessions to gamble

Gambling to escape stress, anxiety or depression

Lying to family or friends about gambling activity

Chasing losses — trying to win back money you've lost

Neglecting work, family or responsibilities because of gambling

Feeling unable to stop even when you want to

If you recognize any of these signs in yourself or someone you know, please seek support immediately.

Support Resources — Canada

ConnexOntario

Free, confidential helpline for gambling, mental health and substance use. Ontario residents.

1-866-531-2600 | connexontario.ca

Gamblers Anonymous Canada

Peer support groups for people dealing with compulsive gambling. Meetings across all provinces.

gamblingtherapy.org

Canadian Centre on Substance Use and Addiction

National research and resource centre for gambling and substance use support.

ccsa.ca

AGCO — Alcohol and Gaming Commission Ontario

Ontario's gaming regulator. Responsible gambling resources and self-exclusion for Ontario players.

agco.ca

Protecting Minors

We verify the age of all players during registration and before processing withdrawals. If you share a device with minors, we recommend using parental control software to prevent underage access to gambling sites. Free tools include:

Net Nanny Gamban Qustodio Cyber Patrol

Need to Take a Break?

Self-exclusion is available in your Account Settings. It takes effect within 24 hours and cannot be reversed during the exclusion period.

Access Account Settings

Accepted Payment Methods