Terms & Conditions
Last updated: January 2026 | Effective: January 2026
18+ Only: Gambling is for adults aged 18 and over. If you are under 18, or if gambling causes financial or personal harm, please do not use this service. Help is available at ConnexOntario (1-866-531-2600) and the Canadian Centre on Substance Use and Addiction (ccsa.ca).
1. General Terms
By accessing or using Shuffle Casino (shufflecasino-canada.com), you confirm that you are at least 18 years of age, legally permitted to gamble in your jurisdiction, and agree to be bound by these Terms and Conditions. This site provides information about online casino services and links to licensed casino operators. We operate under a Kahnawake Gaming Commission licence. These terms are governed by Canadian law.
2. Account Registration
You may register one account per person, household, and IP address. Providing false registration information, including a false date of birth or province, is grounds for immediate account closure and forfeiture of any balance. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorized access to your account. We reserve the right to verify your identity at any time through our KYC process.
3. Deposits and Withdrawals
Minimum deposit is CAD $20. Minimum withdrawal is CAD $20. We process withdrawal requests within 24 hours. Processing times after that depend on your chosen payment method. We do not charge withdrawal fees. You must use the same method for withdrawal as deposit (where technically possible) in compliance with anti-money-laundering regulations. We reserve the right to request identity verification documents before processing withdrawals.
4. Bonus Terms
Welcome bonus: 100% match on first deposit up to CAD $200. Minimum deposit to activate: CAD $20. Wagering requirement: 30x the bonus amount. Maximum bet during bonus wagering: CAD $5 per spin/hand. Slots contribute 100% (except progressive jackpot slots: 10%). Live casino and table games contribute 10-25% depending on game type. Bonus must be wagered within 30 days or it expires. One welcome bonus per player. We reserve the right to modify or withdraw bonus offers at any time with 24 hours notice where practically possible.
5. Prohibited Activities
The following are prohibited and may result in account closure: bonus abuse (including creating multiple accounts to claim bonuses), use of automated betting software or bots, collusion with other players, money laundering, attempting to exploit technical errors in games, and use of VPNs or proxies to circumvent geographic restrictions. We conduct regular reviews and reserve the right to void winnings obtained through prohibited activities.
6. Responsible Gaming
We support responsible gambling and provide tools including deposit limits, loss limits, session time limits, reality checks, cooling-off periods, and self-exclusion. These tools are accessible in Account Settings. Self-exclusion takes effect within 24 hours and covers all services we operate. If you self-exclude and subsequently attempt to register a new account, we will close it. We support the national self-exclusion registry and verify new registrations against it.
7. Intellectual Property
All content on this website, including text, graphics, logos, and game content, is protected by copyright. Game content is owned by the respective software providers and licensed to us. You may not reproduce, distribute or create derivative works from any content on this site without written permission.
8. Limitation of Liability
We provide this service on an "as is" basis. We are not liable for any losses arising from: technical failures, internet connectivity issues, third-party service interruptions, or decisions made during gameplay. Our liability is limited to the balance held in your account at the time of any dispute. We do not guarantee continuous, uninterrupted access to the site.
9. Dispute Resolution
If you have a complaint, contact our support team via live chat or email. We will acknowledge your complaint within 24 hours and attempt to resolve it within five business days. If unresolved, disputes may be escalated to the Kahnawake Gaming Commission. We do not use mandatory arbitration clauses that would prevent you from accessing Canadian courts. For full bonus terms and activation details, visit the Shuffle Casino promo code page.
10. Changes to Terms
We may update these terms at any time. Material changes will be communicated via email or site notification with at least 14 days notice before taking effect. Continued use of the site after changes take effect constitutes acceptance of the new terms. The current version of these terms is always available on this page.
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